The Samsodien Foundation NPC was founded in honour of the late Roxzanne Renèe Samsodien. Roxy was known for someone who cared, had compassion and had an abundance of empathy. The Roxy Assist Services program was therefore designed to provide each *family that joins on the Foundation’s website, with access to a range of assist benefits at no costs to ensure families have peace of mind.
Due to Covid-19 all counseling is done telephonically.

24/7 Emergency Call Centre where the medical team is actively involved in all cases, liaising with the treating medical professionals and planning the most appropriate medical management.

A 24/7/365 Trauma Telephonic Counselling line is provided to assist members. Following telephonic counselling members may be referred to a family counselling centre if necessary.

A 24/7/365 Emotional Telephonic Counselling line is provided to assist members. Following telephonic counselling members may be referred to a family counselling centre if necessary.

In the event of accidental exposure to HIV by accident or assault, assistance with Post Exposure HIV prevention is offered to members through the call centre.

Dedicated case managers, who will assist the members from their initial contact to the resolution of their case.

Members have access to the 24/7/365 Emergency Medical Centre where skilled dispatchers are able to dispatch road ambulances to any emergency.

24/7 Emergency Call Centre where the medical team is actively involved in all cases, liaising with the treating medical professionals and planning the most appropriate medical management.

A 24/7/365 Trauma Telephonic Counselling line is provided to assist members. Following telephonic counselling members may be referred to a family counselling centre if necessary.

A 24/7/365 Emotional Telephonic Counselling line is provided to assist members. Following telephonic counselling members may be referred to a family counselling centre if necessary.

In the event of accidental exposure to HIV by accident or assault, assistance with Post Exposure HIV prevention is offered to members through the call centre.

Dedicated case managers, who will assist the members from their initial contact to the resolution of their case.

Members have access to the 24/7/365 Emergency Medical Centre where skilled dispatchers are able to dispatch road ambulances to any emergency.
Telephone – All RSA Languages
Family includes immediate family & children up to age 25 years if studying.
Email info@samsodien.co for full Terms and Conditions
ABSA
Branch: ABS Auckland Park
Branch Code: 632005
Account Number: 4099010006
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24/7 Emergency Call Centre where the medical team is actively involved in all cases, liaising with the treating medical professionals and planning the most appropriate medical management. The services for medical scheme and non-medical scheme members include but are not limited to.
Should the counsellor determine a need for additional face-to-face counselling, the member will be directed to an appropriate trauma counselling centre or network counsellor / psychologist covered by the medical scheme or for the member’s account. Telephonic counselling is at no cost.
Should the counsellor determine a need for additional face-to-face counselling, the member will be directed to an appropriate trauma counselling centre or network counsellor / psychologist covered by the medical scheme or for the member’s account. Telephonic counselling is at no cost.
Members have access to the 24/7/365 Emergency Medical Centre where skilled dispatchers are able to dispatch road ambulances to any emergency. Complete incident management includes.